7c999 Privacy Policy

01 Introduction and Scope

7c999 ("we", "our", "platform") operates an online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you through our website 7c999.cam, why we collect it, and how we use it.

By using our platform, you agree to the terms described in this Policy. We ask that you read this Policy carefully. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy applies only to individuals aged 21 or older who wish to register on or use the 7c999 platform.

02 Information We Collect

We collect the following types of information for various purposes:

2.1 Information You Provide Directly

When you open an account on 7c999 or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport details (for identity verification)
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
• Profile photo (optional)

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Pages visited and duration of use
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

We may also receive information from trusted third-party providers to verify identity, prevent fraud, and ensure responsible gaming. This information is always handled securely and confidentially.

03 Purposes for Using Your Information

7c999 uses your information for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Processing gaming, betting, and financial transactions.
• Identity verification: Completing the KYC (Know Your Customer) process.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Customer support: Providing assistance via 24/7 live chat and email.
• Responsible gaming: Helping to identify and prevent problematic gaming behavior.
• Legal compliance: Adhering to applicable laws and regulations.
• Platform improvement: Enhancing service quality and user experience.

04 Disclosure and Sharing of Information

In certain circumstances, 7c999 may share your information with the following parties:

4.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay, bank transfers), technology service providers, and gaming software providers are given limited access to information in accordance with our guidelines. All such providers operate under strict confidentiality agreements.

4.2 Legal Obligations

If required by law, court order, or regulatory authority directive, we may be obliged to disclose your information to the relevant authorities.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new ownership. We will notify you in advance if such a change occurs.

05 Data Security Measures

7c999 applies industry-standard security measures to keep your personal information safe:

• SSL encryption: All data transmissions are encrypted using TLS/SSL technology.
• Data encryption: Stored sensitive information is kept in encrypted format.
• Access controls: Only authorized staff can access the information they need.
• Regular audits: Our security systems are regularly reviewed and tested.
• Firewalls and intrusion detection: Advanced technology is used to prevent unauthorized access.

06 Cookies Policy

The 7c999 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.

6.1 Cookies We Use

• Essential cookies: Required for core platform functionality; these cannot be disabled.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Help us review and improve how the platform is used.
• Security cookies: Used to detect fraudulent activity.

6.2 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform features.

07 Data Retention Period

We retain your information only for as long as necessary. The specific retention period depends on the type of information and its purpose:

• Account information: For as long as the account is active, and beyond account closure as required by law.
• Financial transaction data: For the period specified under applicable financial laws and regulations.
• Gaming history: For as long as the account is active, and beyond that if legally required.
• Communication records: For a limited period to help improve customer service quality.

Once the necessary period has ended, we securely delete or anonymize your information.

08 Your Rights

As a user of 7c999, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that we limit how your information is used for specific purposes.
• Data portability: The right to receive your information in a structured, commonly used format.
• Right to object: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact us:

09 Protection of Minors' Information

7c999 strictly prohibits anyone under the age of 21 from opening an account. We do not knowingly collect any personal information from minors.

Age is verified during our registration process. If we become aware that a minor has created an account, we will immediately close that account and delete any information collected.

If you believe a minor is using our platform without authorization, please contact us immediately.

10 International Data Transfers

7c999 primarily serves users in Bangladesh. However, through technology service providers, your information may be processed or stored on servers in other countries.

For any such transfers, we ensure that your information receives the same standard of protection described in this Policy. We only work with service providers that follow international data protection standards.

11 Third-Party Links and Services

Our platform may include content from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These third parties have their own privacy policies, and we are not responsible for how they collect or use information.

bKash, Nagad, Rocket, Upay, and banking services used for payment processing also operate as third parties. Their privacy policies apply separately.

12 Policy Changes

7c999 may update this Privacy Policy from time to time. Changes will be published on this page and the "Effective Date" above will be updated.

For significant changes, we will notify you by email or through the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated Policy.

We recommend that you visit this page regularly to stay informed about the latest updates.

13 Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

• Live Chat: 24 hours a day, 7 days a week, in Bengali
• Email: [email protected]

We will process your request as quickly as possible. Complex requests may take up to 30 business days.